NHTSA Complaint #10918602 — 2015 FORD TAURUS

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 10918602
Vehicle 2015 FORD TAURUS
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

FORD ISSUED A RECALL OF THE 2013-2015 TAURUS, BUT ONLY WITH THE TURBO-CHARGED ENGINE. RECALL IS FOR FUEL PUMP MODULES. THE CAR CAN STOP RECEIVING FUEL OR NOT START ALTOGETHER. ONCE IT STOPS RECEIVING FUEL, IT WILL NOT START. THIS CAN HAPPEN WHILE DRIVING. ALTHOUGH MY VEHICLE IS NOT TURBO CHARGED, IT HAPPENED TO ME ON MY 2015 FORD TAURUS WITH THE 3.5 L ENGINE. 2 WEEKS AGO, IT REFUSED TO START. DEALERSHIP, ROUNTREE FORD IN SHREVEPORT, COULD NOT FIGURE OUT WHAT HAPPENED. TOOK A SHOT IN THE DARK AND REPLACE THE FUEL PUMP RELAYS. WRONG ANSWER. LAST WEEK, WHILE DRIVING, IT SHUT DOWN IN DOWNTOWN LITTLE ROCK WHILE I WAS DRIVING IT. FORTUNATELY, I WAS ABLE TO GET IT TO THE CURB, BUT IT WOULD NOT RESTART. DEALERSHIP, NORTH POINT FORD IS NOW FIXING IT. SAID IT WAS THE FUEL PUMP, ALTHOUGH THE SAFETY BULLETIN SAYS FUEL PUMP MODULE. I AM OUT 2 TOWING FEES AS WELL AS CAR RENTAL 2 WEEKS IN A ROW. NOT GOOD. FORD, RECALL ALL 3.5 LITER FORD TAURUS BECAUSE IT IS NOT JUST TURBO CHARGED!! *TR UPDATED 7/9/18*JB *TR

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