NHTSA Complaint #10917448 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10917448
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 12,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

VEHICLE HAS JUST OVER 12000 MILES. ON 10/16/2016 VEHICLE JUST STALLED WHILE DRIVING IT. I HAD BACKED OUT OF A PARKING SPOT, PUT IN DRIVE, CAR MOVED FORWARD ABOUT 15 FEET AND THEN IT SHOOK AND MADE HORRIBLE NOISES AND STALLED. TOOK 3 ATTEMPTS TO RESTART. BROUGHT TO DEALER, DIAGNOSTICS REVEALED NOTHING AND CAR WAS RELEASED. ON 10/19/2016 CAR STALLED AGAIN WHILE DRIVING. I WAS DRIVING THROUGH APARTMENT PARKING LOT AND IT JUST STALLED. OIL AND BATTERY LIGHTS CAME ON. THIS TIME HAD IT TOWED TO DEALER (TOO SCARED TO DRIVE IT IN RUSH HOUR TRAFFIC). DEALER RAN DIAGNOSTICS WITH NO RESULTS. THEY ARE TRYING TO DUPLICATE EPISODES. HOW LONG DOES THIS MEAN THEY NEED TO KEEP THE VEHICLE? GAVE ME FREE RENTAL DAY 1, BUT AFTER THAT? THIS IS A SERIOUS SAFETY ISSUE. AND FROM WHAT I CAN SEE VISITING WEBSITES, ALSO A COMMONLY OCCURRING PROBLEM. CAN THE NTSB HELP BEFORE MANY PEOPLE ARE KILLED? I DON'T WANT TO DRIVE MY CAR ANYMORE. I TRADED IN AN 8 YEAR OLD CAR BECAUSE I WANTED SOMETHING NEW AND RELIABLE. NOT SURE THIS WAS SUCH A GOOD IDEA. DEALER HAS BEEN WORKING DILIGENTLY TO IDENTIFY THE PROBLEM SO THEY CAN REMEDY IT, BUT WITHOUT ANY DIAGNOSTIC ERRORS, THEY ARE FORCED TO RETURN THE CAR TO ME. I REALLY DON'T WANT TO DRIVE IT UNTIL I KNOW THE PROBLEM HAS BEEN IDENTIFIED AND CORRECTED. WHAT IF I WERE IN THE MIDDLE OF NOWHERE AND THIS HAPPENED, BY MYSELF, AND AFTER HOURS? THIS IS WHAT OCCURRED 10/16/16 AND I WAS LUCKY I GOT IT RESTARTED. *TR

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