NHTSA Complaint #10917336 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10917336
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	September 13, 2004
Date Filed	October 19, 2016
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE GEAR WOULD NOT ENGAGE WHEN SHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION BAND DID NOT CONNECT. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REPLACED OR REBUILT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 04V442000 (STRUCTURE) AND 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

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