NHTSA Complaint #10916481 — 2013 FORD C-MAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10916481
Vehicle	2013 FORD C-MAX
Component	ELECTRICAL SYSTEM
Date of Incident	October 17, 2016
Date Filed	October 17, 2016
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WE PURCHASED THIS CAR USED IN SEPTEMBER, 2016 AND IT HAD 33,000 MILES ON IT. ONE WEEK AFTER WE BOUGHT IT WE RETURNED TO THE CAR FROM DINNER AND FOUND IT WOULDN'T START. HAD IT JUMPED AND CONTINUED ON OUR WAY. ONE WEEK AGO WE WENT TO START THE CAR AFTER IT SAT IN THE DRIVEWAY OVERNIGHT AND THE SAME THING: BATTERY WAS DEAD. WE HAD IT JUMPED. THIS MORNING, AFTER SITTING IN THE DRIVEWAY OVERNIGHT, IT WOULDN'T START AGAIN, BATTERY DEAD. THIS IS THE THIRD TIME IN JUST OVER A MONTH OUR BATTERY HAS GONE DEAD. THIS SITE IS FULL OF REPORTS OF THIS HAPPENING, AND FORD DEALERS ARE UNABLE TO FIX THE PROBLEM. WHY HASN'T THIS CAR BEEN RECALLED? FORD NEEDS TO OFFER REPLACEMENT VEHICLES TO ANYONE UNFORTUNATE ENOUGH TO HAVE PURCHASED ONE OF THESE LEMONS.

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