NHTSA Complaint #10913852 — 2012 FORD EDGE

MY FORD EDGE HAS ALL THE PROBLEMATIC SYMPTOMS DISPLAYED BY THE SHIFTER WARNING "SHIFT INTO PARK" AFTER THE CAR IS ALREADY IN PARK. THIS IS A WELL KNOWN SITUATION AND FORD SAYS IT'S NOT A SAFETY ISSUE. MY CAR HAS NOW PROGRESSED TO DISPLAYING THIS SAME MESSAGE NEARLY EVERY TIME WE SLOW DOWN TO STOP AT AN INTERSECTION THEN DISPLAYS THE MESSAGE AGAIN AS WE ACCELERATE TO MOVE THROUGH THE INTERSECTION. WITH THIS INCREASING ALARM/WARNING DISPLAY THE CAR HAS ALSO QUIT MOVING INTO THE PRESET SEAT AND MIRROR ADJUSTMENT SETTINGS, DECREASING DRIVERS FIELD OF VISION WITHOUT CONSTANT ADJUSTMENTS. THE CONSISTENT ALARMS SOUNDING OF "SHIFT INTO PARK" AND "DOOR AJAR" (CURRENTLY BEING INVESTIGATED) IS VERY DISTRACTING, ESPECIALLY WHEN SLOWING OR ACCELERATING TO MAKE TRAFFIC CHANGE MANEUVERS. THESE ALARMS ARE MUCH MORE DISTRACTING THAN "HANDS FREE" PHONE CALLS YOU ARE CHECKING ALARMS WHILE CHANGING LANES, MERGING INTO TRAFFIC, OR NAVIGATING INTERSECTIONS ETC. I GIVE AN APPROXIMATE SPEED AND INCIDENT DATE AS THESE ARE ONGOING CONTINUING PROBLEMS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR