NHTSA Complaint #10911200 — 2004 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10911200
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	March 2, 2014
Date Filed	October 3, 2016
Mileage	146,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

IN GROCERY STORE PARKING LOT ,PUT GROCERIES IN DRIVER SIDE BACK POWER SLIDING DOOR . WENT TO SHUT AND DOOR WOULD NOT SHUT ALL THE WAY . IT WAS STUCK .FINELY GOT IT SHUT AFTER ,ABOUT 30 MINUTES .GOT HOME POWER CABLE HAD BROKEN RUSTED AND FRAYED .RECALL WAS FOUND ,BUT TOYOTA WILL NOT FIX !!! THIS HAPPEN 2YRS. AGO 2014 & STILL TRYING TO GET THIS RECALL FIXED ..THEY SAID I HAD TO MANY MILES ON THE VAN ,THAT I GOT IN 2011.. IT HAD 146,892 MILES WHEN THE DOOR CABLE BROKE & WAS INSPECTED . THIS IS VERY DANGEROUS .I WILL NOT LET ANY CHILDREN SIT NEXT TO THAT BROKEN POWERED BACK DRIVER SLIDING DOOR !! THIS SHOULD BE A MANDATORY RECALL !! MILES SHOULD NOT BE A CONCERN ! LIFE OF A PERSON SHOULD BE . I'M STILL FIGHTING TO GET THIS FIXED & IT'S 2016 .. BROKEN ,RUSTED & FRAYED POWER CABLE NOT FUNCTIONAL & INOPERATIVE & CAN BE VERY DANGEROUS ! BECAUSE IT'S POWERED WITH OR WITHOUT THE AUTOMATIC DOOR FEATURE .TOYOTA NEEDS TO UP DATE THIS RECALL TO A SAFETY MANDATORY RECALL WITH NO LIMITS !!!!

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