NHTSA Complaint #10911119 — 2002 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10911119
Vehicle	2002 FORD ESCAPE
Component	SUSPENSION
Date of Incident	July 13, 2016
Date Filed	October 3, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I HAD A RECALL (#14S02) WHICH IS A CORROSION RELATED SEPARATION OF THE ATTACHMENT OF THE LOWER CONTROL ARM FROM THE SUBFRAME. WHEN I TOOK MY CAR IN FOR SERVICE WHAT THEY DID WAS PUT A CROSSBAR ACROSS THE LOWER CONTROL ARM SUBFRAME INSTEAD OF REPLACING THE WHOLE LOWER CONTROL ARM SUBFRAME. THIS ACTION DOES NOT FIX THE PROBLEM THE PROBLEM STILL OCCURS. I WOULD LIKE FOR THEM TO REPLACE THE LOWER CONTROL ARM.

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