NHTSA Complaint #11420877 — 2002 FORD ESCAPE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11420877
Vehicle	2002 FORD ESCAPE
Component	STRUCTURE
Date of Incident	May 10, 2021
Date Filed	June 14, 2021
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under NHTSA campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.

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#10783795 — October 20, 2015 — TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT HEARD AN ABNORMAL NOISE UPON MAKING A TURN. THE STEERING WHEEL T...

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Recent Complaints for the 2002 FORD ESCAPE

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