NHTSA Complaint #10910711 — 2014 TOYOTA CAMRY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10910711
Vehicle 2014 TOYOTA CAMRY
Component SUSPENSION
Date of Incident
Date Filed
Mileage 10 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I FILED SEVERAL COMPLAINTS ABOUT THE TIRES BOUNCING AND EXCESSIVE VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. I WAS TOLD BY THE DEALER THAT IT WAS A TIRE PROBLEM, AND THAT I SHOULD TRY 40 LBS. OF AIR INSTEAD OF THE RECOMMENDED 35 LBS. I CONTACTED A LOCAL BRIDGESTONE DEALER AND WAS TOLD NOT TO EXCEED THE RECOMMENDED PRESSURE. THE TOYOTA DEALER ACKNOWLEDGED THERE WERE A LOT OF SIMILAR COMPLAINTS AND THAT IT WAS THE FAULT OF THE TIRES,. I HAVE 12,000 MILES ON THE CAR AND THE FRONT TIRES ARE WORN OUT AND TOYOTA IS REFUSING TO DE ANYTHING. I BELIEVE THE PROBLEM IS CAUSED BY THE BALL JOINTS OR FRONT END SUSPENSION, BUT CAN'T GET ANYWHERE WITH TOYOTA. IF IT'S AN ONGOING TIRE PROBLEM AS THE DEALER SAYS WHY HASN'T IT BEEN ADDRESSED. IF IT IS A MANUFACTURING DEFECT WHY HASN'T IT BEEN ADDRESSED. AT 50 MILES AN HOUR THE TIRES START TO BOUNCE AND SHIMMY AND THE VIBRATION CAN BE FELT IN THE STEERING WHEEL. THE CAR FEELS UNSAFE AT HIGHWAY SPEEDS.

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