NHTSA Complaint #10909807 — 2003 BMW 3 SERIES AIR BAGS

Complaint Details

ODI Number	10909807
Vehicle	2003 BMW 3 SERIES
Component	AIR BAGS
Date of Incident	July 1, 2015
Date Filed	September 26, 2016
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA INFLATORS. MANUFACTURER HAS NOT PURSUED THE EXISTING RECALL IN EVEN A REMOTELY TIMELY MANNER. I WAS NOTIFIED BY LETTER DATED JULY 2015 OF THE RECALL. THAT WAS OVER 14 MONTHS AGO! I CALLED MY LOCAL BMW SERVICE CENTER WHO INFORMED ME THE REQUIRED PARTS WERE STILL NOT AVAILABLE. THE REPRESENTATIVE HERE AT SAFECAR.GOV NOTIFIED ME THAT PARTS ARE AVAILABLE. WHEN I CONTACTED MANUFACTURER "NATIONAL RECALL CALL CENTER" (800-831-1117), AS RECOMMENDED BY REP HERE AT SAFECAR, THEY SAID THEY WEREN'T FOR MY VIN. WHEN I INFORMED THEM I HAD INQUIRED HERE WITH THIS AGENCY AND WAS TOLD THE PARTS WERE AVAILABLE, THE NATIONAL CENTER SAID THEY'D CALL ME BACK IN 48 HOURS. THEY NEVER DID. DOES ANYONE TAKE THESE SAFETY RECALLS SERIOUSLY? THE MANUFACTURER CERTAINLY ISN'T.

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