NHTSA Complaint #10928130 — 2003 BMW 3 SERIES EXTERIOR LIGHTING

Complaint Details

ODI Number	10928130
Vehicle	2003 BMW 3 SERIES
Component	EXTERIOR LIGHTING
Date of Incident	April 1, 2016
Date Filed	November 27, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

THE ZKW XENON HEADLIGHTS HAVE A FLAW IN THE PLASTIC PROJECTOR HOUSING. THE HOUSING GETS TOO HOT AND MELTS AND THE LIGHT OUTPUT IS SEVERELY RESTRICTED. THIS HAPPENS TO 100% OF THE HEADLIGHTS MADE BY THIS MANUFACTURER AND IS A SAFETY ISSUE. THE REFLECTIVE COATING ON THE HEADLIGHTS MELTS AND THE LIGHT CAN NO LONGER BE PROJECTED OUT CORRECTLY. THE FOG LIGHTS ARE NOW BRIGHTER THEN THE HEADLIGHTS. THE VEHICLE CAN NO LONGER BE SAFELY DRIVEN AT NIGHT. SPARE PARTS ARE NOT AVAILABLE AND THE ONLY FIX IS TO REPLACE THE ENTIRE HEADLIGHTS AT A COST OF OVER $2000. THERE SHOULD BE A RECALL TO REPLACE THE HEADLIGHTS AS THIS IS A SAFETY ISSUE OF NOT BEING ABLE TO SEE.

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#10592995 — May 21, 2014 — THERE IS LIMITED LIGHT OUTPUT FROM THE XENON/HID HEADLIGHT ASSEMBLIES DUE TO "MELTED" PROJECTOR BOWLS FROM BMW. TH...

#10498383 — February 16, 2013 — OEM PROJECTOR HEADLIGHTS BURNT BEHIND PROJECTOR CAUSING VERY DIM LIGHTS. *TR

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#10452861 — March 24, 2012 — DUE TO THE PLASTIC BOWELS IN THE HEADLIGHT PROJECTORS, WHICH ARE CHROME LIKE LINED, AND THE HIGH HEAT OF THE HID BULB...

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