NHTSA Complaint #10909473 — 2016 TESLA MODEL X

DRIVER SIDE DOOR WILL NO LONGER LATCH PROPERLY - CONSTANT CYCLING NOISE COMING FROM LATCH. CYCLING CAN BE STOPPED BY MANUALLY MOVING THE STRIKER LATCH WITH A SCREWDRIVER TO FOOL THE CAR INTO THINKING THE DOOR IS CLOSED. CAR CAN BE DRIVEN BY PLACING AN ARM OUT THE WINDOW AND HOLDING THE DOOR CLOSED MANUALLY. IF THE DOOR IS FORCED CLOSED DURING THE CONSTANT CYCLING, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE, YOU NEED TO CLIMB IN TO THE FRONT FROM THE PASSENGER SIDE OR THE REAR SEATS TO OPEN WITH THE INSIDE HANDLE. THE FAULTY LATCHING MECHANISM RAISES CONCERN FOR NOT ONLY WHETHER THE DOOR CAN BE CLOSED SECURELY AND NOT OPEN WHILE DRIVING, BUT THE FAILURE OF BEING ABLE TO OPEN THE DOOR FROM THE OUTSIDE IS A SAFETY RISK IN THE EVENT SOMEONE NEEDS TO BE REMOVED FROM THE VEHICLE IN AN EMERGENCY AND THE FRONT DOOR CANNOT BE OPENED FROM THE OUTSIDE.