NHTSA Complaint #10907633 — 2011 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10907633
Vehicle	2011 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	September 19, 2016
Date Filed	September 19, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE STEERING HAS NEVER WORKED CORRECTLY, SOMETHING JUST DOES NOT FEEL RIGHT WITH THIS VEHICLE. ALSO - THE SYNC SYSTEM DOES NOT WORK CORRECTLY AND THE SCREEN RANDOMLY REBOOTS AND IS NOT WORKING CORRECTLY. LASTLY THE CAR SYSTEM DOES NOT RECOGNIZE WHEN KEYS ARE IN THE CAR, SO EVERY TIME YOU GO TO START THE CAR DOES NOT WORK. HOW THIS IS UNSAFE - IS IN COLD WEATHER YOU HAVE YOUR KEYS IN HAND AND THE CAR WILL NOT START, WHICH MEANS YOU COULD BE LEFT IN THE COLD AND THE CAR WILL NOT START. THIS IS NOT SAFE.

Related Complaints for the 2011 FORD EXPLORER

Other ELECTRICAL SYSTEM Complaints

#11698909 — November 12, 2025 — Loss of power steering

#11632433 — December 26, 2024 — Power windows and power mirror buttons stopped working and then “Service power steering now” message came on and the ...

#11627816 — November 28, 2024 — As I was driving, a “service Power steering” warning came on along with another warning about my power assist being l...

#11603564 — July 20, 2024 — While driving in the rain, I lost power steering and had several unrelated waring lights come on. Dash lights flicker...

#11569311 — February 1, 2024 — Over the past couple of years the steering wheel has locked. But would reset if turned off and on. The traction light...

Recent Complaints for the 2011 FORD EXPLORER

#11717906 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11717906 — POWER TRAIN — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11715978 — STEERING — February 5, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the steering wheel wa...

#11710555 — POWER TRAIN — January 12, 2026 — The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to For...

#11708272 — STEERING — January 2, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering...