NHTSA Complaint #10904271 — 2012 FORD FLEX

BOTH RIGHT AND LEFT FRONT BRAKE CALIPERS STUCK SIMULTANEOUSLY. THE VEHICLE WAS IN MOTION, GOING DOWN A RESIDENTIAL ROAD, WHEN THERE WAS A THUMP FROM THE DRIVERS SIDE (FRONT) WHEEL. IT SOUNDED LIKE THE BRAKE PADS WANTED TO FALL OUT. THERE WERE NO OBSTRUCTIONS, DEBRIS, POTHOLES AND I WAS NOT BRAKING AT THE TIME. TOOK THE VEHICLE IN FOR EVALUATION, WHERE THE MECHANICS ADVISED BOTH CALIPERS WERE BAD. I HAD TO HAVE BOTH THE RIGHT AND LEFT FRONT BRAKE CALIPERS, ROTORS AND PADS REPLACED. VEHICLE ONLY HAS 30,000 MILES ON IT. IT IS NOT DRIVEN HARD OR THROUGH HARSH CONDITIONS. SIMILAR EVENT OCCURRED ALMOST A YEAR AGO ON THE REAR BRAKE ASSEMBLY. THAT "EVENT" ALSO REQUIRED REPLACEMENT OF ROTORS, CALIPERS AND PADS.