NHTSA Complaint #10850521 — 2012 FORD FLEX

MY FORD FLEX HAS A TOTAL OF 82000 MILES ON IT. I LIVE IN UPSTATE NEW YORK. I HAVE HAD THREE INSTANCES WHERE THE REAR BRAKE CALIPERS STICK AND SEVERELY REQUIRE BOTH PAD AND ROTOR REPLACEMENT. AT 60 YEARS OLD I CAN'T HEAR THE HIGH PITCHED SQUEALING BUT ON TWO OCCASIONS MY SON HAS NOTICE AND UPON STOPPING TO CHECK FOR THE NOISE, THE REAR WHEEL IS TOO HOT TO EVEN TOUCH. IN ONE INSTANCE THE PAD WAS COMPLETELY WORN TO THE METAL NO DOUBT RESULTING IN LOSE OF BRAKING POWER. THE FREQUENCY OF THIS PROBLEM IS DISTURBING. THE ONLY DOCUMENTATION I HAVE IS THE RECEIPTS FOR THE PARTS AND LABOR.