NHTSA Complaint #10520188 — 2012 FORD FLEX SERVICE BRAKES

Complaint Details

ODI Number	10520188
Vehicle	2012 FORD FLEX
Component	SERVICE BRAKES
Date of Incident	January 8, 2013
Date Filed	June 17, 2013
Mileage	9,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE TRAVELING THROUGH VIRGINIA TO PENNSYLVANIA, THE FRONT BRAKES VIBRATE/PULSATE UPON LIGHT BRAKING. SEEMS AS THOUGH THE BRAKES WERE OVERHEATING IN THE MOUNTAINS. AT TIMES, THE PULSATING WAS VIOLENT ENOUGH TO TRANSMIT THROUGH THE VEHICLE AND STEERING WHEEL AND FLOOR. AFTER A LONG BREAK AT A STOP FOR LUNCH, THE PROBLEM LESSENS BUT RETURNS AFTER DRIVING VEHICLE PROBABLY 30 MINUTES OR SO. THESE MOMENTS OF PULSATION, THERE IS A NOTICEABLE REDUCTION OF BRAKING EFFECTIVENESS. THE PROBLEMS HAVE WORSENED SINCE JANUARY AND NOW THE PULSATIONS ARE HAPPENING MORE FREQUENTLY AND AT SLOWER SPEEDS. *TR

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