NHTSA Complaint #11656456 — 2012 FORD FLEX
STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11656456 |
| Vehicle | 2012 FORD FLEX |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Ford said the recall was fixed 10 years ago, however it went out on me last night. It's been towed to the Folsom Ford dealership in California, they quoted me $3,000 to fix my power steering assistant failure that had a Safety recall and it was a 'safety recall'. I couldn't steer my car. Very scary! please investigate this and make sure that it was fixed right the first time. it should not have gone out. I hardly drive my car. thank you
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