NHTSA Complaint #10898509 — 2012 VOLKSWAGEN ROUTAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10898509
Vehicle	2012 VOLKSWAGEN ROUTAN
Component	ENGINE
Date of Incident	June 1, 2016
Date Filed	August 25, 2016
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

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