NHTSA Complaint #10897110 — 2012 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	10897110
Vehicle	2012 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	August 11, 2016
Date Filed	August 19, 2016
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY STEERING WILL AT VARIOUS TIMES, SHAKE WILL DRIVING, SOMETIMES VIOLENTLY. THE SHAKING GETS WORSE IF I APPLY THE BRAKES. THIS IS AN OFF AND ON PROBLEM AND DOES NOT OCCUR EVERYDAY. IT MOSTLY OCCURS AT HIGHWAY SPEEDS (55 MPH+) I HAVE VIDEO OF THIS OCCURRING AVAILABLE FOR VIEWING.(MP4 FORMAT) I HAVE BEEN TO THE JEEP DEALER (THOMPSON CHRYSLER DODGE JEEP IN EDGEWOOD MARYLAND) 3 TIMES (HAVE SHOWN THEM THE VIDEO) IN THE LAST YEAR TRYING TO GET THIS CORRECTED, BUT THEY CAN'T FIGURE OUT WHAT'S WRONG. I'M AFRAID THAT THIS PROBLEM WILL ONE DAY CAUSE ME TO HAVE AN ACCIDENT WHERE I WILL NOT BE ABLE TO CONTROL THE STEERING WHILE DRIVING.

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