NHTSA Complaint #10897031 — 2013 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10897031
Vehicle	2013 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	August 18, 2016
Date Filed	August 19, 2016
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I PARKED THE CAR AND REMOVED SOME BELONGINGS FROM THE BACK SEAT, TRIED TO SHUT THE DOOR AND LOCK THE CAR WHEN I NOTICED THE CAR WAS NOT LOCKING DUE A DOOR BEING AJAR. THE BACK PASSENGER DOOR LATCH WOULD NOT LATCH SHUT, I TRIED TO MANUALLY ENGAGE AND DISENGAGE THE CHILD LOCK IN ADDITION TO LOCKING AND UNLOCKING THE CAR SEVERAL TIMES WHILE THE DOOR WAS BEING HELD SHUT AND ALSO OPEN. THE DOOR HAS TO BE HELD SHUT WITH A ROPE TIED TO THE HEADREST. THE RECALL THAT FORD HAS OUT ABOUT THE BACK DOOR LATCH DOES NOT INVOLVE MY VIN SO I CAN'T GET AN ANSWER ABOUT IT FROM THEM.

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#11316271 — March 5, 2020 — SAME ISSUE WITH PREVIOUS DOOR LATCH RECALL, IT IS BROKEN AGAIN AND SINCE IT HAS ALREADY "BEEN REPAIRED" THEY WILL NOT...

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