NHTSA Complaint #10895572 — 2010 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10895572
Vehicle 2010 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage 80,063 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

OVER THE PAST THREE WEEKS I HAVE NOTICED THE CHECK MAJOR SYSTEM LIGHT FLICKERING WHEN TURNING TO THE LEFT OR RIGHT OR COMING TO A SUDDEN STOP. I TOOK MY CAR IN FOR THE 80,000 MILE CHECK AND TOLD THE SERVICE TECHNICIAN WHAT I HAD SEEN. HE TOLD ME HE COULD TELL ME WHAT THE ISSUE WAS WITHOUT LOOKING AT THE CAR. HE SAID THE CAR WAS BURNING EXCESSIVE OIL, THE ISSUE HAS BEEN REPORTED TO TOYOTA AND HE WOULD FILE A CASE WITH THEM FOR ME. HE ALSO TOLD ME THE COST WAS ABOUT $3000 TO FIX THE PROBLEM, THAT I MAY OR MAY NOT HEAR BACK FROM TOYOTA ABOUT THIS. WHEN THEY FINISHED SERVICING MY CAR THE TECHNICIAN TOLD ME THEY HAD ADDED EXTRA OIL TO TOP IT OFF. THIS IS THE FIRST TOYOTA I HAVE OWNED. I BOUGHT IT NEW AND HAVE NEVER HAD AN ISSUE WITH IT. I HAVE TAKEN IT IN FOR EVERY MAINTENANCE CHECK. I WAS DISAPPOINTED THAT TOYOTA KNOWS ABOUT THIS ISSUE AND HAS DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE.

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