NHTSA Complaint #10895420 — 2004 TOYOTA SIENNA

DRIVER DOOR ARM/HINGE HAS PUSHED THROUGH AND TORE THE METAL IN THE DOOR FRAME FROM WHAT APPEARS TO BE A BAD WELD ACCORDING TO ONLINE RESOURCES OF PEOPLE REPORTING SIMILAR PROBLEMS. WE BOUGHT THE VEHICLE USED AND HAD NO INFORMATION THAT MAY HAVE BEEN SENT TO PREVIOUS OWNERS PRIOR TO MARCH 2012. DOOR WAS MAKING A POPPING NOISE WHEN YOU WOULD OPEN OR SHUT IT. ONE DAY I COULDN'T ROLL DOWN MY WINDOW ALL OF THE WAY WHEN THE DOOR WAS CLOSED. WHEN THE DOOR WAS OPEN THE WINDOW WOULD ROLL DOWN NORMALLY. WE LOOKED INSIDE OF THE DOOR TO SEE WHAT WAS CAUSING IT AND NOTICED THE ARM WAS INSIDE OF THE DOOR WITH TORN METAL ATTACHED TO IT. LOOKS LIKE THE ARM WAS DEFECTED AND EVENTUALLY PUSHED THROUGH THE DOOR FRAME RIPPING THE METAL. DATE OF MARCH 2016 IS WHEN THE WINDOW STOPPED ROLLING DOWN ALL OF THE WAY. THE NOISES WERE HAPPENING FOR YEARS.