NHTSA Complaint #10894202 — 2013 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10894202
Vehicle	2013 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	August 8, 2016
Date Filed	August 8, 2016
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE DOOR SENSOR INDICATES THE DOOR IS OPEN WHEN IN REALITY IT IS CLOSED. THIS CAUSES A WARNING BELL THAT DOES NOT CEASE AND KEEPS THE DOME LIGHT ILLUMINATED. THIS CONDITION ALSO CAUSES THE ALARM SYSTEM TO GO OFF RESULTING AT TIMES IN A POLICE RESPONSE. IN ORDER TO ALLEVIATE THE PROBLEM YOU MUST SHUT THE DOOR REPEATEDLY, SOMETIMES A DOZEN TIMES OR MORE. THIS ALSO HAS RUN THE BATTERY DOWN DUE TO THE DOME LIGHTS AND ACCESSORIES STAYING ON. APART FROMT HE OBVIOUS FRUSTRATION THIS PROBLEM IS POTENTIALLY DANGEROUS. THIS IS NOT A ONE TIME THING BUT A CHRONIC AND REPEATED PROBLEM THAT HAS NO REAL RESOLUTION. I SEE OTHER FORD USERS ARE EXPERIENCING SIMILAR PROBLEMS WITH THEIR FORD EXPLORERS.

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