NHTSA Complaint #10892878 — 2016 HYUNDAI TUCSON

LAST WEEK WHILE DRIVING THIS VEHICLE, I WAS STOPPED AT A RED LIGHT ON UNIVERSITY PKWAY,HEADING TO UTC MALL, IN SARASOTA FLORIDA. WHEN IT WAS TIME TO MOVE THE CAR WOULD NOT! WHEN I TOOK MY FOOT OFF THE BRAKE IT WOULD NOT MOVE! IT WOULD NOT ROLL FORWARD, IT WOULD NOT DO ANYTHING!! THE RPM'S JUMPED ON GAUGES AND AC CUT OUT. I SHUT OFF THE AC, BUT THE SAME ISSUE WAS REPEATING ITSELF. I ALSO TRIED A DIFFERENT DRIVE MODE. NOTHING WORKED, UNTIL I APPLIED MAX ACCELERATION, AS I HAD TO GET OUT OF THE INTERSECTION, SOMEHOW, AT WHICH POINT THE TIRES SQUEALED, AND THE CAR TOOK OFF! I FOUND A PARKING SPACE AND TURNED THE CAR OFF. I CALLED MY SERVICE ADVISOR AT THE LAKEWOOD STORE IN BRADENTON AND HE TOLD ME TO HAVE IT TOWED IN. I CHOSE TO DRIVE IT IN. LAKEWOOD SERVICE TECHS, IN BRADENTON, FL. PERFORMED HYUNDAI MULTI POINT INSPECTION AND I WAS TOLD, AND IT IS WRITTEN ON MY SERVICE ORDER, "TECH UNABLE TO DUPLICATE ISSUE. NO ISSUE FOUND. VEHICLE FUNCTIONING AS DESIGNED!" I HAVE CONTACTED CONSUMER AFFAIRS, PER MY SERVICE ADVISOR'S RECOMMENDATION, AND HIS SERVICE MANAGER, AND I HAVE A CASE NUMBER, HOWEVER I HAVE NOT HEARD BACK, AT THIS WRITING. I LEFT THE CAR THERE! I WILL NOT DRIVE THIS, AGAIN! THAT WAS TWO WEEKS AGO! I'VE ALSO BEEN IN COMMUNICATION WITH THE OPERATIONS MANAGER FOR THE GETTEL HYUNDAI DEALERSHIPS IN FLORIDA, AND HE INFORMED ME YESTERDAY, THAT I WOULD BE HEARING FROM HYUNDAI MOTORS IN ATLANTA, GA. WITH A RESOLUTION. I DID NOT! THIS CAR IS UNSAFE, AND I WANT THEM TO BUY IT BACK! IT ONLY HAS 2300 MILES ON IT, PURCHASED 4 MONTHS AGO! I HAVE GOOGLED THIS VEHICLE, AND HAVE FOUND MANY COMPLAINTS, OF THE SAME NATURE. I WOULD LIKE TO PUT THIS NIGHTMARE BEHIND ME, AND BE ABLE TO GO AND PURCHASE ANOTHER VEHICLE. I CANNOT, UNTIL THIS ONE IS RESOLVED, AND I AM REIMBURSED. I AM PAYING 400.00 A MONTH, CURRENTLY TO HYUNDAI MOTOR CORP., FOR A VEHICLE I CANNOT DRIVE!