NHTSA Complaint #10884893 — 2010 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10884893
Vehicle	2010 FORD FLEX
Component	STEERING
Date of Incident	July 7, 2016
Date Filed	July 14, 2016
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

2010 FORD FLEX SEL WITH ECOBOOST, 87K MILES. ELECTRONIC POWER STEERING WENT OUT ON MY ON MY WAY HOME. I WAS ON MY STREET, SO WHEN I GOT HOME, I TURNED OFF AND RESTARTED THE CAR, POWER STEERING WAS FINE. A WEEK LATER THE POWER STEERING FAILED RIGHT WHEN I STARTED THE CAR, AND NO AMOUNT OF RESTARTING HAS BROUGHT IT BACK TO LIFE. APPARENTLY I'M LOOKING AT AROUND $1000 FOR A NEW SAS AND STEERING GEAR. IT SEEMS THERE WAS A RECALL ON THE 2011-2013 FLEXES, BUT NOT THE 2010S, WHICH TO MY KNOWLEDGE HAVE THE SAME ELECTRONIC STEERING SYSTEM. I SEE OTHERS ON FORUMS COMPLAINING ABOUT THIS ISSUE AS WELL, AND WOULD REALLY LIKE TO SEE A RESOLUTION TO THIS PROBLEM.

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