NHTSA Complaint #10884450 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10884450
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

HAVE HAD FOUR INSTANCES WHERE THE VEHICLE ENCOUNTERS AN ISSUE WITH MOVING FORWARD AFTER COMING TO A STOP. FIRST INSTANCE AT A STOP LIGHT, WAS UNABLE TO MOVE FORWARD AT ALL. ENGINE WOULD REV WHEN APPLYING GAS, BUT THERE WAS NO FORWARD MOVEMENT AT ALL. VEHICLE WAS NOT PLACED INTO PARK, OR HAD BRAKE ENGAGED. AFTER A FEW MINUTES OF "PLAYING" WITH GEAR SHIFT, WAS ABLE TO MOVE FORWARD AGAIN. THREE OTHER INSTANCES, AFTER COMING TO A STOP, VEHICLE WOULD ONLY CREEP FORWARD AT SLOW SPEED FOR A FEW MOMENTS EVEN IF FULLY "STEPPING ON THE GAS". IN THESE INSTANCES I NOTICED THAT THE ENGINE WAS STUCK REVVING HIGH (WAS AUDIBLE WHILE AT STOP) AND AFTER DRIVING SLOW FOR A FEW MINUTES IT SORTED ITSELF OUT. THE ENGINE STOPPED BEING STUCK AT HIGH RPMS AND THE VEHICLE REGAINED ITS ABILITY TO DRIVE FORWARD WITH USUAL HANDLING. HAVE TAKEN IT TWICE TO DEALERSHIP WHILE MENTIONING THIS ISSUE, WAS TOLD THAT UNLESS THERE WAS AN ERROR MESSAGE OR IF IT COULD BE DUPLICATED BY THEIR TECH, NOTHING COULD REALLY BE DONE. FOURTH AND MOST RECENT ISSUE, WAS IN A DRIVE THROUGH, AND THE ISSUE CAME ABOUT UPON EXITING. ENGINE WAS REVVING HIGH FROM A COMPLETE STOP, BUT WOULD ONLY CREEP FORWARD WHEN APPLYING GAS. AFTER DRIVING SLOW COMING OUT OF THE PARKING LOT FOR A FEW MOMENTS, THE ISSUE "SORTED ITSELF OUT." ENGINE RPMS DROPPED AND ACCELERATION RETURNED TO NORMAL.

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