NHTSA Complaint #10884124 — 2011 FORD ESCAPE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10884124
Vehicle	2011 FORD ESCAPE
Component	VEHICLE SPEED CONTROL
Date of Incident	June 17, 2016
Date Filed	July 11, 2016
Mileage	64,920 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

3 TIMES SUDDENLY LOST ACCELERATION WITHOUT WARNING WHILE DRIVING. 1ST TIME ON 6/17/16 ON INTERSTATE AT 70MPH: NO RESPONSE FROM GAS PEDAL, TACHOMETER DROPPED TO 0, WRENCH LIGHT CAME ON. WAS ABLE TO COAST TO SIDE OF ROAD. MAINTAINED PWR STEERING/BRAKES. SHUT OFF ENGINE, RESTARTED/WORKED FINE, WRENCH LIGHT OFF. MILEAGE ABOUT 64,920. 2ND & 3RD TIME SAME HAPPENED DRIVING ON COUNTRY ROADS (ON 6/22/16 MILEAGE ABOUT 64,993 AND ON 7/7/16 MILEAGE ABOUT 65,330). WRENCH LIGHT CAME ON WHILE DECELERATING, LIGHT AND THROTTLE RESET UPON SHUTTING OF AND RESTARTING CAR. FORD SAYS THEY WILL NOT REPAIR UNLESS CODE IS PRESENT, CODE ERASES WHEN CAR IS SHUT OFF AND WILL NOT DRIVE UNTIL CAR IS SHUT OFF AND RESTARTED. THESE INCIDENTS FIT DESCRIPTION OF FORD "FIELD SERVICE ACTION" FOR ELECTRONIC THROTTLE BODY EXTENDED COVERAGE. V DANGEROUS! THE FIRST TIME IT HAPPENED MY 20 YEAR OLD DAUGHTER WAS DRIVING ON THE INTERSTATE. SUDDEN DECELERATION IN INTERSTATE TRAFFIC ON I-80 IN WESTERN PA COULD'VE HAD DEADLY RESULT!

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#10986046 — May 16, 2017 — THE THROTTLE BODY OF MY FORD ESCAPE 2011 SEEMS TO BE MALFUNCTIONING, SINCE IT HAS A DRIVE BY WIRE SYSTEM, I WANT TO C...

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