NHTSA Complaint #11377241 — 2011 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11377241
Vehicle	2011 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	November 1, 2020
Date Filed	December 1, 2020
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE INSTRUMENT CLUSTER STARTED BY FLASHING ALL LIGHTS TO STAYING ON. THEN THE SPEED CONTROLS, SPEEDOMETER, RPM GAUGE, AND HEAT SENSOR WOULD NOT WORK. ON TOP OF ALL THIS. THE BRAKES BEGAN TO MAKE A CLICKING NOISE WHEN THIS ISSUE WOULD HAPPEN AND THE BRAKES WOULD ACT ROUGH. NO MECHANIC COULD FIGURE OUT THE PROBLEM UNTIL IT WAS TO LATE. THIS NEEDS TO BE BETTER KNOWN AND BETTER MANAGED.

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