NHTSA Complaint #10881204 — 2015 JEEP CHEROKEE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10881204
Vehicle	2015 JEEP CHEROKEE
Component	STRUCTURE
Date of Incident	June 1, 2015
Date Filed	July 5, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR/ REPLACE AUTOMATIC TAILGATE RECALL 15V-393. *SMD THE CONSUMER STATED THE TAILGATE STOPPED WORKING TWO MONTHS INTO OWNING THE VEHICLE. THE DEALER CLAIMED THEY COULD NOT FIND AN ISSUE, DESPITE THE FACT THE TAILGATE WOULD NOT LATCH, WHEN THE CONSUMER ARRIVED. A FEW WEEKS LATER, THE PROBLEM HAPPENED AGAIN AND IT SOON RESOLVED ITSELF WHEN THE HE RETURNED TO THE DEALER. *JB

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