NHTSA Complaint #10877016 — 2016 HYUNDAI TUCSON

WHEN THE VEHICLE IS IN DRIVE AND YOU ARE STOPPED AT A LIGHT OR WAITING TO MAKE A TURN AND THEN YOU GO TO ACCELERATE, THE CAR ACTS AS IF IT'S IN NEUTRAL OR LIMPS ALONG. THIS ONLY HAPPENS WHEN THE CAR IS STOPPED AND YOU GO TO ACCELERATE FROM A STOP. CLEARLY IN MY VIDEO, YOU CAN SEE THAT THE CAR IS AT A STOP, THE CAR IS IN DRIVE AND THIS TIME THE CAR DIDN'T EVEN MOVE UNTIL THE ENGINE WAS PRODUCING 4500RPM'S AND THEN ONLY ACHIEVED 7MPH. IT ALMOST SEEMS LIKE THE CAR HAS NEUTRALED OUT OR THE GEAR IS SLIPPING. WE TOOK THE VEHICLE TO HYUNDAI TWO TIMES CONCERNING THIS ISSUE, THE FIRST TIME THE TECH WAS ABLE TO REPRODUCE OUR CONCERN AND THEY PERFORMED A 'RELEARN' ON THE TRANSMISSION. THE SECOND TIME THEY WEREN'T ABLE TO REPRODUCE THE PROBLEM AND WE WERE SENT ON OUR WAY AS IF EVERYTHING WAS OK. THIS CONCERN IS DANGEROUS AND WE ARE SCARED, LITERALLY TERRIFIED TO DRIVE THIS VEHICLE BECAUSE I WAS ALMOST T-BONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION AND VEHICLE DIDN'T RESPOND. OUR CONCERN IS INTERMITTENT AND HYUNDAI JUST SENDS US ON OUR WAY AS IF NOTHING IS WRONG WITH THE VEHICLE. IF ANYTHING HAPPENS TO ME, MYSELF OR MY FAMILY BECAUSE OF THIS VEHICLE, PLEASE INVESTIGATE THE POWERTRAIN. HYUNDAI HAS DECLINED MY REQUEST TO REPURCHASE OR REPLACE UNDER THE ARIZONA LEMON LAW. THIS VEHICLE IS DANGEROUS AND NOW HYUNDAI IS NOT HELPING TO RESOLVE THIS ISSUE. I HAVE A COUPLE OFF VIDEOS SHOWING THE CAR DEMONSTRATING THE CONCERN. PLEASE HELP