NHTSA Complaint #10876882 — 2011 FORD FIESTA

VEHICLE HAS BEEN ONE OF MANY THOUSANDS TO EXPERIENCE SEVERE TRANSMISSION ISSUES, WHICH HAVE NOW BECOME SERIOUS SAFETY CONCERNS DUE TO FORD'S INABILITY TO PROVIDE A SOLUTION. THIS 2011 FIESTA WITH AUTOMATIC TRANSMISSION WAS PURCHASED NEW AND HAD THE SLUGGISH FEELING EARLY ON. DEALER SAID IT WAS A "SMART ENGINE" AND WOULD HAVE TO LEARN DRIVER'S DRIVING HABITS. THE PROBLEM PERSISTED AND GOT CONSIDERABLY WORSE AROUND 9K MILES....TOOK IT IN, FAILED TRANSMISSIONS TEST...NEW CLUTCH PUT IT. THOUGHT IT WAS FINE UNTIL IT STARTED DOING THE SAME THING...FAILED TEST...NO PARTS AVAILABLE- HAD TO WAIT ON PARTS. THIS IS ABOUT THE 5TH OR 6TH TIME GOING THROUGH THIS PROCESS, EXCEPT THAT NOW THE PROBLEM IS THE MOST SEVERE IT'S EVER BEEN (EVEN WITH THE A NEW CLUTCH PUT IN LAST WEEK AND BEING TOLD IT WAS "FIXED'). CAR WON'T START AT TIMES, THEN WHEN IT DOES, IT DRIVES VERY SLUGGISH - OR WON'T COME OUT OF LOW GEAR (REVS VERY HIGH)....OF IF YOU GET IT INTO HIGHER GEAR, IT WILL SUDDENLY SLIP OUT OF IT BACK DOWN TO LOW - VERY HIGH RPMS AND VERY LOUD. IT IS HARD TO ACCELARATE AND KNOW THAT IT'S GOING TO GO - THIS IS ESPECIALLY TROUBLING AT AN INTERSECTION MAKING A LEFT TURN, ON THE HIGHWAY WITH HIGHER SPEED TRAFFIC ETC. MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM VERY SEVERELY. CLASS ACTION SUIT IN CA NOW-- AND ONE JUST STARTED IN AUSTRALIA. SAME PROBLEMS. FORD HAS CONTINUED TO SELL THESE CARS FOR YEARS, KNOWING THAT THIS PROBLEM IS THERE- THEIR ONLY SOLUTION BEING TO WAIT FOR PARTS AND THEN GET IT "REPAIRED" - EXCEPT IT IS BEING REPAIRED WITH PARTS THAT ARE NO BETTER AND SEEM TO BE FAR WORSE THAN EARLY ON. IT IS SCARY TO DRIVE AND FEEL SAFE - YET ONE HAS TO GET TO WORK, ETC. FORD IS DIGGING THEIR HEELS IN AND STILL OFFERING NO REMEDY, KNOWING ABOUT THESE VERY UNSAFE SITUATIONS THAT DRIVERS ARE BEING PUT IN. PLEASE SCAN THE INTERNET REGARDING THE MANY PEOPLE WHO HAVE HAD SERIOUS PROBLEMS.