NHTSA Complaint #10876534 — 2011 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10876534 |
| Vehicle | 2011 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
I WAS LEAVING MY HOUSE PULLING A KAYAK TRAILER WITH ONE KAYAK ON IT, WENT ABOUT A HALF BLOCK AND THE ENGINE SLOWED DOWN AND THE FORD EXPLORER WOULD HARDLY MOVE. WAS ABLE TO GO AROUND THE BLOCK AND MAKE IT BACK TO MY DRIVEWAY. AFTER STOPPING AND RESTARTING THE PROBLEM WAS GONE. I HAD THE FORD EXPLORER TOWED TO THE DEALER WERE I BOUGHT IT, THEY CHECKED IT AND SAID IT DIDN'T SHOW A ERROR CODE ON THE COMPUTER AND DROVE IT TWICE AND COULD NOT MAKE IT HAPPEN SO THERE WAS NOTHING THEY COULD DO. I RESEARCHED THE PROBLEM AND FOUND OUT IT IS THE ELECTRONIC THROTTLE BODY AND THEY HAVE CHANGED OVER ONE MILLION OF THEM. BOTH YOU AND FORD ARE AWARE OF THE PROBLEM BUT A RECALL WAS NEVER ISSUED. ALSO ONCE THIS HAPPENS IT WILL HAPPEN AGAIN UNTIL THE PROBLEM IS FIXED. I HAVE A VEHICLE WITH 38 THOUSAND MILES ON IT THAT IS UNSAFE TO DRIVE AND CANNOT GET IT FIXED.
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