NHTSA Complaint #10874936 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A WHINING NOISE COMING FROM THE ENGINE AND A BURNING ODOR ENTERED THE VEHICLE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE EMITTING FROM THE ALTERNATOR. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DESTROYED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.