NHTSA Complaint #10871440 — 2014 NISSAN ALTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10871440
Vehicle	2014 NISSAN ALTIMA
Component	STRUCTURE:BODY
Date of Incident	April 13, 2016
Date Filed	May 30, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHEN I RECEIVED MY RECALL NOTICE, NHTSA RECALL 16V-029, I SCHEDULED AN APPOINTMENT AT MY NISSAN DEALERSHIP, SUNTRUP NISSAN, TO HAVE MY CAR REPAIRED. AT THE APPOINTMENT, SUNTRUP NISSAN TOLD ME THEY DID NOT HAVE THE PART TO FIX IT, AND WOULD CALL ME WHEN IT WAS AVAILABLE. WELL, IT HAS BEEN QUITE A WHILE, AND THEY HAVE NEVER CALLED ME. THEN, I EMAILED THE SERVICE MANAGER, AND HE NEVER RESPONDED. I DO NOT KNOW WHAT ELSE TO DO.

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