NHTSA Complaint #10871357 — 2015 FORD F-150

DURING TEMPERATURES BELOW FREEZING (32 F) ONE OR MORE OF THE DOOR LOCKS AND/OR LATCHES WILL FREEZE AND BECOME INOPERABLE. POWER LOCK BUTTONS WILL NOT FUNCTION TO UNLOCK THE DOOR AND DOOR HANDLES WILL NOT OPEN THE DOORS (FROM THE OUTSIDE). DOORS HAVE TO BE UNLOCKED FROM THE INSIDE, BY MANUALLY CYCLING THE PULL KNOB MULTIPLE TIMES TO LOOSEN THE FROZEN LOCK. FROZEN DOOR LATCHES ARE ONLY ABLE TO BE OPENED FROM THE INSIDE (USING THE INSIDE HANDLES). AT TIMES, THE FROZEN DOOR LOCKS AND LATCHES WILL NOT RE-SECURE THE DOORS AND THE DOORS WILL NOT LOCK OR THE LATCH WILL NOT SECURE AND THE DOOR WILL REMAIN UNSECURED/OPEN AND/OR UNLOCKED. SPOKE TO DEALER ABOUT THIS ISSUE IN FEB. 2016 AND WAS ADVISED THAT FORD ISSUED A TEMPORARY FIX FOR THE ISSUE AND A PERMANENT FIX WOULD BE COMING IN THE NEXT 90 DAYS. CHECKED BACK WITH THE DEALER IN THE END OF MAY 2016 - WAS ADVISED THAT FORD STILL HAS NOT ISSUED A PERMANENT FIX FOR THE DOOR LOCK/LATCH ISSUE AND THEY COULD GIVE ME NO FURTHER INFORMATION - OTHER THAN THE TEMPORARY FIX THAT FORD ISSUED OVER THE WINTER ONLY SEEMED TO BE A PARTIAL SOLUTION AND WAS NOT A PERMANENT FIX. I FIND THIS TO BE A SIGNIFICANT PROBLEM AND DEFECT FOR ANY NEW FORD F150 BEING DRIVEN IN A NORTHERN CLIMATE. HAVING DOORS THAT ARE UNABLE TO BE OPENED FROM THE OUTSIDE PRESENTS A SAFETY ISSUE AS WELL AS HAVING DOOR LOCKS THAT ARE FROZEN SHUT AND HAVE TO BE MANUALLY MANIPULATED FROM THE INSIDE IN ORDER TO RELEASE THE LOCK. ADDITIONALLY, THE FACT THAT THE DOORS AND LOCKS MAY NOT RE-SECURE THE DOOR WHEN CLOSED, LEAVES YOU NOT KNOWING IF YOU VEHICLE IS LOCKED OR IF YOUR DOORS WILL COME OPEN WHILE DRIVING. IN ADDITION TO BEING EXTREMELY FRUSTRATING, THIS IS CERTAINLY A SAFETY ISSUE FOR OWNERS OF NEW F150'S AS THE DOORS MAY NOT BE ABLE TO BE OPENED OR UNLOCKED DURING BELOW FREEZING TEMP.'S. THE TRUCK IS NOW ONE YEAR OLD AND STILL NO FIX/SOLUTION FROM FORD.