NHTSA Complaint #10871040 — 2013 FORD EDGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 10871040 |
| Vehicle | 2013 FORD EDGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I HAVE TWO MAJOR PROBLEMS AND SAFETY ISSUES WITH THIS CAR. FIRST IS THE POWER BOOSTER, WHICH IS COVERED UNDER EXTENDED WARRANTY. SYMPTOMS OF BOOSTER ISSUE ARE SPONGY BRAKES THAT THEN WENT HARD WITH LITTLE RESISTANCE ACCOMPANIED BY HISSING SOUND COMING FROM BRAKES. THE SECOND ISSUE IS A DEFECTIVE THROTTLE BODY. THREE TIMES IN AS MANY DAYS WHEN FOOD IS ON BRAKE, THE BRAKE PUSHES BACK ESSENTIALLY HAVING LOST POWER BRAKES AND REQUIRING BOTH FEET FIRMLY PRESSED ON BRAKE TO EVEN REMOTELY SLOW CAR DOWN, UNABLE TO COMPLETELY STOP VEHICLE, AT THE SAME TIME I LOSE POWER STEERING AND CANNOT CONTROL DIRECTION OF CAR, THE WARNING LIGHT "LOW OIL PRESSURE" ILLUMINATES ON THE DASH. THIS DOES NOT SEND CAR INTO SO CALLED "LIMP HOME" MODE IT RENDERS THE CAR ESSENTIALLY INOPERABLE. IF I TURN THE CAR OFF AND THEN BACK ON AGAIN IT RETURNS TO NORMAL DRIVING FUNCTION....UNTIL IT HAPPENS AGAIN. I'VE BEEN LUCKY THAT THIS HAPPENED BACKING OUT OF MY DRIVEWAY AND IN STRAIGHT LANE STOP AND GO TRAFFIC ON CITY STREETS. HAD THIS HAPPENED WHEN I WAS DRIVING ALONG A CURVY MOUNTAIN ROAD, ALONG THE COAST OR ON A LOS ANGELES FREEWAY MOVING 65 MPH..I DOUBT I WOULD HAVE BEEN SO LUCKY. I CANNOT BELIEVE THE THROTTLE ISSUE IN THE EDGE IS NOT COVERED UNDER THE EXTENDED WARRANTY GIVEN TO OTHER FORD MODEL CARS OR EVEN MORE THAT THIS ISN'T A SWEEPING SAFETY RECALL. I AM RISKING LIFE AND LIMB OF MYSELF AND MY TWO YOUNG CHILDREN DRIVING THIS CAR. THIS IS MY FIRST FORD AND WILL PROBABLY BE MY LAST. FORD SHOULD BE ASHAMED OF THEMSELVES.
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