NHTSA Complaint #10865913 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10865913
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 77,688 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I RECEIVED A WARRANTY EXTENSION NOTIFICATION. BECAUSE OF MANUFACTURING PROCESS MISTAKE THERE IS A POTENTIAL OF A PREMATURE BEARING WEAR ON MY VEHICLE. A WORN CONNECTING ROD BEARING WILL PRODUCE A METALLIC, CYCLIC KNOCKING NOISE FROM THE ENGINE WHICH INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL, AND THE VEHICLE COULD STALL WHILE IN MOTION, INCREASING THE RISK OF A CRASH. I DID ADDRESS IT TO THE DEALER AND REQUESTED A REPAIR. I WAS TOLD THAT THERE IS NO WAY TO DETERMINE IF MY CAR IS EFFECTED BY THIS MANUFACTURING DEFECT, UNTIL THE ENGINE FAIL, OR A CRASH HAPPENS. SUCH EXPLANATION IS JUST NOT SATISFACTORY. HYUNDAI OFFERS AN EXTENDED WARRANTY UP TO 120000 MILES. AFTER THAT ALL I HAVE TO DO IS TO KEEP MY FINGERS CROSSED AND FACE THE POTENTIAL OF ENGINE FAILURE OR CRASH. THE COST OF THE REPAIR IS ABOUT 5000. THAT WHOLE SITUATION FORCES ME TO SELL THE VEHICLE BEFORE EXTENDED WARRANTY EXPIRES ( 120000 ). AS WELL AS TO TAKE CHANCES AS FAR MY SAFETY. EXTENDED WARRANTY IS JUST NOT ENOUGH IN THIS SITUATION. I WANT THAT DEFECT TO BE CORRECTED AND MY SAFETY NOT TO BE COMPROMISED ( AS WELL AS SIGNIFICANT POTENTIAL EXPENSE POTENTIALLY ).

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