NHTSA Complaint #10865732 — 2010 TOYOTA SIENNA

AT 102000 MILES LEFT POWER SLIDING DOOR CABLE BROKE DURING NORMAL OPERATION. IN ITS BROKEN STATE DOOR ONLY OPENS MANUALLY ABOUT 7 ITO 8 INCHES AND ONLY WITH SOME FORCE. THE CABLE MAY HAVE BROKEN ON THE PREVIOUS CYCLING OF THE DOOR. THAT IS NOT KNOWN. THE PROBLEM WAS DISCOVERED WHEN UPON STOPPING TO EXIT THE DOOR. NOT KNOWING WHY THE DOOR WOULD NOT OPEN, I PROCEEDED TO OPEN IT MANUALLY. DOOR SLID OPEN WITH A BIT OF FORCE REQUIRED THEN STOPPED. NO ADDITIONAL AMOUNT OF FORCE WOULD ALLOW IT TO OPEN FURTHER. THE SAFETY CONCERN IS: HAD PASSENGERS NEEDED TO ESCAPE RAPIDLY, AND NOT KNOWN THE CABLE WAS BROKEN, THEY WOULD HAVE BEEN BARRED FROM EXITING RAPIDLY FROM THE TWO ROWS OF SEATS.