NHTSA Complaint #11339533 — 2010 TOYOTA SIENNA STRUCTURE:BODY

Complaint Details

ODI Number	11339533
Vehicle	2010 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	July 1, 2020
Date Filed	July 15, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE DASHBOARD WAS STICKY AND MELTING. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HIS VIEW WAS OBSTRUCTED DUE TO THE GLARE FROM THE DASHBOARD. LONGO TOYOTA OF PROSPER (2100 W UNIVERSITY DR, PROSPER, TX 75078 (469) 850-6315) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS PROVIDED INFORMATION ON REGARDING AN EXTENDED WARRANTY ON THE VEHICLE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE EXTENDED WARRANTY INFORMATION WAS SENT OUT IN 2016. THE FAILURE MILEAGE WAS 65,000.

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