NHTSA Complaint #11277219 — 2010 TOYOTA SIENNA STRUCTURE:BODY

Complaint Details

ODI Number	11277219
Vehicle	2010 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	October 18, 2019
Date Filed	October 30, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

SLIDING DOOR CABLE SNAPPED UNEXPECTEDLY CAUSING DOOR TO BECOME INOPPERABLE. IT IS NOW JAMMED SHUT AND WILL NOT OPEN FROM INSIDE OR OUTSIDE, CAUSING A POTENTIAL SAFETY ISSUE. THIS IS SECOND DOOR WHERE THE CABLE HAS SNAPPED AND INOPERABILITY OF DOOR COULD BECOME A SAFETY ISSUE IF PASSENGERS NEED TO EXIT. TOYOTA WILL NOT STAND BEHIND THE DOOR AND ASKS UPWARDS OF $2K TO REPAIR.

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