NHTSA Complaint #10865166 — 2014 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10865166
Vehicle	2014 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2015
Date Filed	May 16, 2016
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY SHOOK, WHILE BEING TOWED. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN MOTOR HOME WAS TOWING THE CAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSED THE PROBLEM AS THE ELECTRIC POWER STEERING ASSIST WIRING HARNESS AND FUSE HOLDER NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.....UPDATED 07/11/16 *BF AFTER THE STEERING ASSIST WAS INSTALLED, THE COMPUTER SHOWED THE RACK AND PINION HAD BROKEN. UPDATED 07/13/16*LJ UPDATED 07/14/16.*JB *CN

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