NHTSA Complaint #10863075 — 2003 FORD WINDSTAR SUSPENSION:REAR

Complaint Details

ODI Number	10863075
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION:REAR
Date of Incident	May 3, 2016
Date Filed	May 4, 2016
Mileage	189,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR AXLES WERE FRACTURED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE PROPERLY INSTALLED AND THE REAR AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.

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