NHTSA Complaint #10855106 — 2013 FORD C-MAX HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10855106 |
| Vehicle | 2013 FORD C-MAX HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 48,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TWICE IN PAST TWO YEARS THE RADIO HAS SUDDENLY STOPPED WORKING WHILE ENGINE RUNNING, BUT WOULD NOT TURN OFF. THUS, BATTERY WAS DRAINED OVERNIGHT WHEN CAR WAS PARKED. THE FIRST TIME THIS HAPPENED (LATE 2014 OR EARLY 2015), THE DEALER RESET THE SYSTEM AND REPLACED THE BATTERY. NO PROBLEMS UNTIL THURSDAY 4/7/16 WHEN AGAIN THE RADIO SUDDENLY STOPPED WHILE CAR WAS RUNNING, AND WOULD NOT TURN OFF, AGAIN DRAINING BATTERY BY 4/10/16. I AM CONCERNED THAT THIS IS A DEFECT, WHICH A SIMPLE RESET DOES NOT FIX.
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