NHTSA Complaint #10854531 — 2012 HYUNDAI SONATA

AFTER ACQUIRING THIS BRAND NEW VEHICLE IN 2012, HYUNDAI SONATA 2012 2.0T LIMITED, THE VEHICLE FAILED AND LOST ALL POWER JUST BEFORE ITS FIRST OIL CHANGE. I CALLED THE DEALER, O'BRIEN HYUNDAI DEALER AS AN EMERGENCY AS THE VEHICLE WAS MALFUNCTIONING AND LACKING OF POWER TO USE IT AND I WAS ON THE ROAD. I MANAGED TO GET TO THE DEALER. THIS HAPPENED APPROXIMATELY 2500 MILES ONLY. A QUICK PATCH OR ADJUSTMENT WAS PERFORMED AT THE MOMENT. THE PATCH JUST LASTED SEVERAL WEEKS AS THE VEHICLE WAS NOT PERFORMING AS WHEN IT WAS BOUGHT 2 MONTHS AGO. SINCE THEN, I HAVE BEEN IN THE DEALER MULTIPLE TIMES AND QUICK ADJUSTMENTS HAVE BEEN PERFORMED. I LEFT THE VEHICLE SEVERAL TIMES FOR A FULL INSPECTION AND DEALER CLAIMED THAT VEHICLE IS IN WORKING ORDER. I TESTED VEHICLE WITH THE SHOP SUPERVISOR, JIM HAAS, WITH THE MECHANIC AND, OF COURSE, THEY ARE ALWAYS RIGHT. THIS VEHICLE IS EQUIPPED WITH 270 HP AND AFTER THE FAILURE, THE VEHICLE PERFORMS AS 100HP AT THE MOST. AFTER NUMEROUS ATTEMPTS TO GET THE ISSUE FIXED, I DEMANDED TO REPLACE THE WASTEGATE CONTROLLER, JUST TO DISCARD ISSUES WITH THE ORIGINAL UNIT, AND TODAY, 4/9/16 THE VEHICLE CAME WITH A P2565 ERROR CODE, RELATED TO THE TURBOCHARGER WASTEGATE CONTROLLER. I AM SICK AND TIRED OF DEALING WITH SUCH A LACK OF INTEREST FROM HYUNDAI AND AUTHORIZED SERVICE PROVIDERS. I AM JUST BANNING THIS BRAND FOR LIFE. I AM JUST WAITING TO RETURN THIS LEASE AND RUN OUT SUCH A BAD EXPERIENCE WITH THIS CAR DEALER.