NHTSA Complaint #10854384 — 2015 INFINITI Q50

CAME TO A SLOW STOP AT A RED LIGHT IN MY 2015 INFINITI Q50. MY FOOT WAS DIRECTLY ON THE BRAKE. WITHIN SECONDS THE CAR BEGAN TO PULL FORWARD AND I APPLIED ADDITIONAL PRESSURE ON THE BRAKES BY USING BOTH FEET. THE ENGINE WAS RACING OUT OF CONTROL AND THE TIRES WERE SCREECHING. SIFTING THE GEARS DID NOT HELP. I LET OFF THE BRAKE AND TURNED RIGHT INSTEAD OF STRAIGHT IN ORDER TO AVOID HITTING CARS. SHIFTING VIOLENTLKY THE CAR FINALLY WENT BACK TO NORMAL. THE DEALER DENIES THE CAR IS AT FAULT AND SAYS THIS IS A CASE OF HUMAN ERROR.