NHTSA Complaint #10853774 — 2010 RAM 3500

TL* THE CONTACT OWNS A 2010 RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT WITHOUT WARNING AND SHOOK CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER ALSO REPLACED THE DRIVER SIDE BALL JOINT UNDER THE MANUFACTURER WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500. UPDATED 05/26/16*LJ *TR