NHTSA Complaint #10853439 — 2003 FORD WINDSTAR UNKNOWN OR OTHER

Complaint Details

ODI Number	10853439
Vehicle	2003 FORD WINDSTAR
Component	UNKNOWN OR OTHER
Date of Incident	April 3, 2016
Date Filed	April 4, 2016
Mileage	101,760 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE FORD DEALER JUST SERVICED TWO SAFETY RECALLS, I.E. THE ENGINE SUBFRAME FRACTURE AND REAR AXLE ON THE WEEK ON 3/7/2016. I IMMEDIATELY FEEL THE CAR SWAY SLIGHTLY AT HIGH SPEED. I THOUGHT IT MIGHT BE ALIGNMENT ISSUE, SO DIDN'T PAY TOO MUCH ATTENTION. ON 3/29/16, THE CAR SWAY BADLY ESPECIALLY WHEN I BRAKE, THEN I REALIZE SOMETHING SERIOUS WRONG. I TOOK A LOOK OF SUBFRAME AND FOUND OUT ONE MOUNTING SCREW IS MISSING, AND A SWAY BAR NUT IS MISSING AND LEAVING THE BOLT HANGING THERE. I BROUGHT THE CAR BACK TO DEALER TO GET IT REPAIRED NEXT DAY. THEN ON 4/3/16, MY CAR CAUGHT ON FIRE BY ITSELF WHILE DRIVING ON HIGHWAY.

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