NHTSA Complaint #10852882 — 2013 VOLKSWAGEN PASSAT STRUCTURE:BODY

Complaint Details

ODI Number	10852882
Vehicle	2013 VOLKSWAGEN PASSAT
Component	STRUCTURE:BODY
Date of Incident	March 30, 2016
Date Filed	April 1, 2016
Mileage	34,990 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

1. ATTEMPTED TO OPEN THE DRIVER'S SIDE DOOR ON THE VEHICLE AFTER A COLD NIGHT WITH BELOW-FREEZING TEMPERATURES. THE DOOR WOULD NOT OPEN, AND ATTEMPTING TO OPEN IT FROM THE INSIDE AFTER GAINING ACCESS TO THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR LEFT THE DOOR UNABLE TO LATCH SHUT. 2. THE FAILURE IS WITH THE LOCKING MECHANISM AND LATCH ON THE DOOR. THIS WAS THE FIRST TIME IT OCCURRED. 3. TOOK THE CAR TO THE DEALER WHERE THE DOOR LATCH WAS REPLACED IN TOTAL WITH A NEW PART AND THE WINDOW REGULATOR WAS ADJUSTED.

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