NHTSA Complaint #11270701 — 2013 VOLKSWAGEN PASSAT STRUCTURE:BODY

Complaint Details

ODI Number	11270701
Vehicle	2013 VOLKSWAGEN PASSAT
Component	STRUCTURE:BODY
Date of Incident	October 31, 2018
Date Filed	October 24, 2019
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVER'S SIDE DOOR FROZEN SHUT IN WINTER AND UPON OPENING HANDLE/LOCK BECAME INOPERABLE RESULTING IN FAILURE OF DOOR TO REMAIN CLOSED/LOCKED DURING OPERATION - DOOR WOULD SWING OPEN ON TURNS PRESENTING A SAFETY HAZARD. RESEARCH SUGGESTS THAT THIS IS A KNOWN PROBLEM.

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