NHTSA Complaint #11497976 — 2013 VOLKSWAGEN PASSAT STRUCTURE:BODY

Complaint Details

ODI Number	11497976
Vehicle	2013 VOLKSWAGEN PASSAT
Component	STRUCTURE:BODY
Date of Incident	December 19, 2022
Date Filed	December 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The drivers door lock will stop working, in freezing temperatures and keep the interior door handle from unlocking the door. This morning I had to get out my passenger door, and that could be a problem in an emergency situation. The car/latch assembly is available for inspection. The problem has been reproduced and TSB# 57-14-01 documents it. No warning lamps, indicators, noises, etc that the latch will not happen. You pull the handle, and the door does not open.

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